Terms and Conditions

1. Agreement to Terms

By accessing or using the services provided by Lotus Leads LLC ("Lotus," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Description

Lotus Leads LLC provides lead generation services to real estate professionals, including wholesalers and investors. Our services include:

• Lead generation and delivery
• Marketing campaign management
• Property data and analytics
• Referral program management

3. User Accounts

To access certain features of our services, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account
• Not share your account with others

4. Payment Terms

Pricing

Pricing for our services is as stated on our website or as agreed upon in writing. We reserve the right to change our pricing at any time with notice to existing customers.

Payment Processing

All payments are processed securely through our payment processor. You agree to provide valid payment information and authorize us to charge the applicable fees.

Refund Policy

Refunds are handled on a case-by-case basis. Please contact our support team to discuss any concerns about service delivery or quality.

5. Lead Quality and Delivery

We strive to provide high-quality leads, but we cannot guarantee:

• That you will successfully close deals with provided leads
• The exact timing of lead delivery
• That leads have not been contacted by others
• Specific outcomes from using our services

6. Referral Program

Our referral program allows users to earn commissions by referring new customers. Referral terms include:

• Referral cookies are valid for 30 days from the first visit
• Commission tiers are based on total referral revenue
• Commissions are paid according to our payment schedule
• We reserve the right to void referrals for fraudulent activity
• Commission rates and terms may be updated with notice

7. SMS/Text Messaging Consent

By providing your phone number and opting in, you expressly consent to receive:

• Transactional messages related to your account and services
• Appointment reminders and confirmations
• Marketing and promotional messages
• Service updates and notifications

You acknowledge that:

• Message and data rates may apply
• Message frequency varies based on your activity and preferences
• You can opt out at any time by replying STOP
• You can get help by replying HELP
• Consent is not a condition of purchase

8. Acceptable Use

You agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Use our services for fraudulent purposes
• Harass, abuse, or harm others
• Scrape, copy, or redistribute our data without permission

9. Intellectual Property

All content, features, and functionality of our services are owned by Lotus Leads LLC and are protected by copyright, trademark, and other intellectual property laws. You may not use our branding, content, or materials without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Lotus Leads LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities arising from your use of our services.

11. Indemnification

You agree to indemnify and hold harmless Lotus Leads LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these terms.

12. Termination

We reserve the right to suspend or terminate your account at any time for violations of these terms or for any other reason at our discretion. Upon termination, your right to use our services will immediately cease.

13. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to participate in class action lawsuits.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

15. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

16. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

17. Contact Information

For questions about these Terms and Conditions, please contact: